Privacy Policy

Novitiq (“we”, “our”, or “us”) operates the Novitiq mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.

1. Information We Collect

Accounts are created by a parent or guardian on behalf of the student. We collect the student’s full name, grade level, and the parent/guardian’s email address and phone number. We also collect usage data such as chat messages sent to the AI tutor, test scores, and learning progress to improve our services.

2. How We Use Your Information

We use your information to create and manage your account, provide personalized educational content and AI tutoring, track your learning progress, verify your phone number for account security, and improve our App.

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption (HTTPS/TLS) for all data transmission. Passwords are stored using one-way hashing and are never stored in plain text.

4. Third-Party Services

We use Firebase Authentication (Google) for phone number verification and Google Gemini AI for AI-powered tutoring. These services have their own privacy policies. We do not sell your personal data to any third parties.

5. Children’s Privacy

Our App is designed for educational use by students. All accounts must be created by a parent or guardian, who provides their own contact information (email and phone number) during registration. We do not collect personal contact information directly from children. The parent/guardian’s phone number is used for account verification and security purposes.

6. Data Retention

We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@novitiq.com. Upon account deletion, your personal data will be removed within 30 days.

7. Your Rights

You have the right to access your personal data, correct inaccurate information, request deletion of your account and data, and withdraw consent for data processing.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at support@novitiq.com.