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Support & Help

We’re here to help you and your students get the most out of Novitiq.

📧 Email us anytime at support@novitiq.com — we typically reply within one business day. You can also use the in-app AI Support assistant for instant answers.

Common questions

  • How do I subscribe? Open the app, go to Premium, and complete the purchase securely through Google Play.
  • How do I cancel? Manage or cancel your subscription anytime in your Google Play account.
  • How do I delete my account? See Delete account.
  • Is there a web version? Yes — open the Novitiq Web App in any browser.
  • I’m a school. Email support@novitiq.com to request a demo and admin access.